Standard inquiries
There is our very own venue on our Contact page. See you soon!
Exactly what time include sign in to see?
For several friends, check in was from 3pm to check out is before 12pm.
Can you really check-in 
before 3pm?
Certainly you should check during the early, but we simply cannot guarantee your room is prepared at the same time. However, you can always keep the baggage at reception and get explore the metropolis!
Have you got a hairdryer?
We are going to usually have a hairdryer helpful, in both the room, or at reception. Just ask all of us on introduction, but definitely carry it back when you’re done!
Is there parking?
Vehicle parking options are readily available for all friends, however, private or community parking differs per venue.
Be sure to look at the favored location for additional information.
Are you experiencing baby cots?
Baby cots can be found totally free in most areas, and generally are subject to availabilty. Once you have produced a booking, kindly communications reception to provide an infant cot towards room.
Is there public transport nearby?
Whether it is backlinks to flight terminals, trains, metros or even more, we have ensured we’re constantly closeby widely known public transport, therefore it is simple for one check out acquire about city (you can attempt all of our developer cycles too!). In many locations, there’s a bus or tram line present appropriate outside their door, very getting when it comes to is just as as simple tends to be. For detail by detail public transportation directions both to and from our very own locations, be sure to get in touch with your own right.
Could I remain even though I am not students?
Yes! We anticipate passionate individuals from all areas of life, so the motels are available for everyone and everybody to take pleasure from. As an exemption though, places within Barcelona places are merely bookable people going to Barcelona for informative needs. If you wish to stay static in all of our Barcelona areas, subsequently proof the registration is required at check-in, like a university letter or a language training course registration data etcetera. For every-where else, you’re good to go!
Where could I get a hold of more details on a place?
For more more information on each venue, you should check the actual venue page on all of our websites, or feel free to contact us for more information.
May I shell out in funds?
No, we’re a cash-free lodge (meaning your budget wont become weighed all the way down!).
Exactly what fees sort do you really accept?
We accept credit cards (charge, MasterCard and United states Express), debit notes; best (just for the session stays) and Sofort (just for session stays in Vienna). In all matters, we do NOT take PayPal.
Is there somewhere I am able to store my bike?
In case you are utilizing our bikes, you can park they within our on-site motorcycle garage. Have your own personal? There is not enough space for the as well, but there’ll be many motorcycle parking acne nearby.
Is animals enabled?
No, we do not let any pet except for assitance pets.
Am I able to make a booking in the bistro?
Yes, you are able to a reservation by visiting The Commons webpage on all of our websites.
Is it possible to stay if I’m under 18 yrs . old?
This varies according to the positioning therefore the variety of the keep. Just see a breakdown below.
The Netherlands: If you’re between 16-18 yrs old, you’ll be able to remain at any of our very own attributes in Holland. All you have to manage was hand in an email at check-in with a signature from a parent, declaring which they consent to enable you to stay unsupervised. If you are under 16, you need supervision of a grownup over 18 age.
Italy: friends under 18 aren’t allowed to stay with us without being followed by a grown-up. They even have to deliver created permission from both parents when the xxx gift isn’t a parent.
Germany: if you are under 18, you’ll only remain in case your parents remain as well.
Spain and France: if you are under 18, your parents will have to complete an authorization type ahead, followed by, possible stick with you without a grown-up. Kindly contact us to find out more!
Austria: If you?re between 16-18 years old, possible stay at the property in Austria. All you have to manage try turn in a note at check-in with a signature from a parent, expressing which they accept to allow you to stay unsupervised. If you?re under 16, you need direction of an adult over 18 years.
Is actually break fast part of the rate?
No, you could pre-book the breakfast before check-in (psst – it is inexpensive should you book they ahead!) Simply email united states on reservations@thestudenthotel.com with your name and scheduling verification wide variety and in addition we’ll get the breakfast sorted.
For session remains, a break fast dinner bargain are available throughout reservation process, or after check-in through the TSHlife app. You can find out more info on dinner coupons within the student FAQ section.
Can you render washing provider in the lodge?
Our locations need on-site laundry rooms with a number of washers, dryers and ironing boards, used all the time. Detergent and textile softener come, however there can be a small higher fee to be used of this washer and dryer. If you have booked a Semester keep, subsequently no-cost washing is roofed.
